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Potensic Drones — Quick Answer 2026
- Best model 2026: Potensic ATOM SE — 249g, GPS, 4K Sony sensor, EIS stabilization, ~$199–$249
- Brand position: Budget DJI alternative — good features at lower prices, smaller ecosystem
- Best for: Beginner to intermediate pilots who want GPS and a quality camera without DJI pricing
- vs DJI Mini 4K ($299): ATOM SE costs less and has a Sony sensor — DJI wins on software, ecosystem, and resale value
Who Makes Potensic Drones?
Potensic is a consumer drone brand competing in the budget-to-mid-range segment — above toy drones like Snaptain but below DJI’s consumer lineup in price. Their products focus on GPS-equipped camera drones for beginner to intermediate pilots who want capable aerial photography without DJI’s premium.
In 2026, the Potensic ATOM SE is their standout model — a sub-249g GPS drone with a Sony CMOS sensor and electronic image stabilization that genuinely competes with DJI’s entry-level offerings at a lower price point. Potensic has moved decisively upmarket from their earlier toy-grade products.
Potensic Drone Lineup 2026
| Model | Camera | GPS | Weight | Price | Best For |
|---|---|---|---|---|---|
| ATOM SE | 4K/30fps Sony CMOS | Yes | 249g | ~$199–$249 | Best Potensic value, DJI alternative |
| Dreamer 4K | 4K (standard sensor) | Yes | ~400–500g | ~$200–$280 | Budget GPS camera drone |
| D80 | 2K/1080p | Yes | ~350g | ~$100–$150 | Budget beginner GPS drone |
| T25 | 1080p | No | ~100g | ~$60–$80 | Entry-level, kids |
Potensic ATOM SE: The Standout Model
The ATOM SE is Potensic’s most impressive drone and their clear answer to DJI’s entry-level lineup. Key specs and features:
- Weight: 249g — below the FAA 250g registration threshold for recreational use
- Camera: Sony CMOS sensor, 4K/30fps video, 12MP photos
- Stabilization: ShakeVanish EIS (Electronic Image Stabilization) — smooth footage in flight
- GPS: GPS + GLONASS for stable hover and accurate positioning
- Subject Tracking: Pixsync 2.0 — AI-powered subject following
- Flight Time: ~31 minutes per battery
- Range: Up to 4km control range
- Obstacle Sensing: Downward sensor for landing assistance; no full obstacle avoidance
- App: Potensic Pro (Android/iOS) — flight planning, FPV, intelligent modes
- Foldable: Yes — compact travel form factor
Potensic ATOM SE vs DJI Mini 4K
This is the natural comparison. The ATOM SE at ~$199–$249 undercuts the DJI Mini 4K at $299 by $50–$100. Both are sub-250g GPS drones. Here’s the honest breakdown:
| Potensic ATOM SE | DJI Mini 4K | |
|---|---|---|
| Price | ~$199–$249 | $299 |
| Weight | 249g | 246g |
| Camera Sensor | Sony CMOS (1/3-inch) | 1/2.3-inch CMOS |
| Video | 4K/30fps with EIS | 4K/30fps with EIS |
| Flight Time | ~31 min | ~34 min |
| Max Range | 4km | 10km |
| Obstacle Avoidance | Downward sensor only | Downward sensor only |
| QuickShots / Intelligent Modes | Yes (Pixsync 2.0) | Yes (Quickshots, Hyperlapse) |
| App Ecosystem | Potensic Pro — functional | DJI Fly — best in class |
| Resale Value | Lower | Much stronger |
| After-Sale Support | Limited | DJI Care Refresh available |
Verdict: The ATOM SE is a genuinely good drone at its price. If you’re on a strict budget and the $50–$100 savings matters, it’s a reasonable pick. If you can stretch to $299, the DJI Mini 4K’s superior control range (10km vs 4km), more mature app, DJI Care Refresh insurance option, and much stronger resale value make it the better long-term investment for most buyers.
Who Potensic Drones Are Right For
- Budget-conscious beginners who want GPS and 4K capability and can’t stretch to DJI pricing
- Casual flyers who prioritize purchase price over long-term ecosystem value
- Gift buyers wanting a serious-looking GPS drone under $250
- Backup drone owners who want a secondary travel drone for risky or dusty environments where they wouldn’t want to fly their DJI
FAA Registration: Do Potensic Drones Need It?
The Potensic ATOM SE is exactly 249g — under the 250g FAA registration threshold for recreational use. No registration required for hobby flying in the US. The Dreamer 4K and D80 exceed 250g and require FAA registration ($5, three-year registration at DroneZone.faa.gov).
All Potensic models with Remote ID compliance (required since September 2023) will broadcast their identifier automatically during flight — no additional setup needed on compliant models.
See our full US drone laws 2026 guide for the complete regulatory picture.
Where to Buy Potensic Drones
Potensic drones are available on Amazon with Prime shipping. The ATOM SE is their best-reviewed model and the one to consider at this price point.
→ Check Potensic ATOM SE price on Amazon
For a full comparison of every sub-$300 drone option, see our drone buying guide. For the DJI Mini 4K comparison, see our DJI Mini 4K review.
Potensic Drone Lineup: Full Product Overview 2026
Potensic has established a strong presence in the budget GPS drone market with a lineup that spans from tiny indoor drones to mid-range GPS camera models. Here is a comprehensive review of their key 2026 offerings.
Potensic ATOM GPS Drone ($79-$99)
The Potensic ATOM is one of the lightest GPS drones available at 135g, making it exempt from FAA registration requirements for recreational flyers. It folds to pocket size, has GPS position hold, and shoots 4K video with electronic image stabilisation. The lightweight design is genuinely impressive for the price, and the sub-250g registration exemption is a meaningful advantage at this price point. The Potensic ATOM represents strong value for pilots who specifically want GPS stability at minimum cost.
Potensic ATOM SE GPS Drone ($109-$129)
The ATOM SE upgrades the basic ATOM with improved video quality and transmission stability. Still under 250g, still registration-exempt, and more capable than the base model. This is Potensic best-selling drone in the US market and consistently garners strong reviews on Amazon for its combination of GPS stability and compact design at the price point.
Potensic Dreamer Series
The Dreamer and Dreamer Pro represent Potensic mid-range and near-professional tier. These drones weigh over 250g and require FAA registration, but offer larger sensors, longer flight times (approximately 31 minutes), and more stable GPS systems suitable for outdoor recreational photography. The Dreamer Pro includes a 4K Sony sensor camera that produces meaningfully better footage than the ATOM series.
Potensic vs. DJI: Where Each Brand Wins
The question for most buyers considering Potensic is: should I pay the Potensic price or stretch to DJI? Here is an honest side-by-side assessment.
Potensic wins on: price (the ATOM is roughly $100 less than the DJI Mini 4K while offering GPS stability), weight (the 135g ATOM is lighter than the 249g DJI Mini 4K), and number of shots per hour (shorter flight time but faster battery charge time on some models).
DJI wins on: camera quality (mechanical 3-axis gimbal vs. electronic stabilisation), transmission reliability (OcuSync vs. Wi-Fi based transmission), app quality (DJI Fly is more polished and better maintained than the Potensic Drone app), obstacle avoidance on higher-tier models, and long-term software support.
The quality gap between a $99 Potensic ATOM and a $299 DJI Mini 4K is real and visible in footage. The ATOM footage shows the typical characteristics of electronic stabilisation: slightly wobbly in moderate wind, slightly softer focus, less clean low-light performance. The Mini 4K footage with its 3-axis gimbal is noticeably smoother and sharper in all conditions. Whether that gap justifies $200 more depends on how much camera quality matters to your use case.
Who Should Buy a Potensic Drone?
Potensic drones are worth considering for these specific buyer profiles:
Budget-constrained pilots who want GPS flying under $100: The ATOM at $79-$99 is the best GPS drone available at this price point. No other brand consistently delivers GPS stability at this price. If $99 is your genuine maximum budget and you want outdoor GPS flying, the ATOM is your best option.
Pilots who specifically need sub-250g for registration exemption on a tight budget: The ATOM at 135g is exempt from FAA registration and is significantly cheaper than sub-250g DJI alternatives. For pilots where the registration exemption matters and budget is constrained, the ATOM is the only GPS option that hits both requirements under $100.
Casual flyers who want a drone for occasional travel without worrying about damage: A $99 drone you are less stressed about crashing provides more relaxed flying experience than a $299 drone you handle carefully. For truly casual use where footage quality is secondary to the experience, Potensic price point reduces anxiety.
Anyone who can stretch to $299: Buy the DJI Mini 4K instead. The camera quality, transmission reliability, and app support gap is significant enough that DJI is worth the additional investment for any pilot who will fly regularly.
Setting Up Your Potensic Drone: Getting Started
New Potensic drone owners frequently ask about the setup process. Here is a step-by-step guide for your first flight.
Download the Potensic Drone app from the App Store or Google Play before unboxing. Create an account (required for GPS features). Charge all batteries fully using the included charger — first charge typically takes 90-120 minutes. Inspect all propellers and ensure they are securely attached; Potensic drones use push-fit propellers that lock with a slight turn. Remove the gimbal/camera protector if installed.
For your first outdoor flight: choose an open area with at least 50m of clearance in all directions. Power on the drone and controller, then open the Potensic Drone app and connect to the drone Wi-Fi network. Wait for the GPS icon to show 6+ satellites before takeoff. Set your return-to-home altitude in the app settings (recommend 30m as a starting point). Confirm the home point is set before launching.
The Potensic Drone app provides basic flight data including GPS satellite count, battery level, altitude, and distance from home. Monitor these during flight. The default maximum range is typically limited by the app to 100-150m for safety; this can be adjusted in settings once you are familiar with the drone.
Frequently Asked Questions: Potensic Drones
Are Potensic drones any good?
Potensic drones are good within their price tier and intended use cases. The ATOM GPS series in particular delivers genuine GPS flying capability at prices well below DJI equivalents, making them the best choice in the sub-$100 GPS drone market. For casual recreational flying, learning basic drone skills, and travel use where damage risk matters, Potensic drones perform adequately. For aerial photography where footage quality matters, the DJI Mini 4K at $299 is significantly better and worth the premium.
How long do Potensic drone batteries last?
Potensic ATOM batteries provide approximately 31 minutes of flight time per charge under calm conditions at 20 degrees C. The Dreamer series provides 31 minutes. Real-world flight time in light wind conditions is typically 25-28 minutes. Battery recharge time is 60-90 minutes. Replacement batteries are available on Amazon for $20-$30 each. LiPo battery care applies: avoid complete discharge, store at 50-60% charge for extended storage periods, and avoid extreme cold which reduces capacity significantly.
Do Potensic drones need to be registered with the FAA?
The Potensic ATOM weighs 135g and is exempt from FAA registration for recreational flyers. The Dreamer and Dreamer Pro series weigh over 250g and require FAA registration ($5, at faa.gov/uas) for recreational use. Commercial operators must register regardless of drone weight. Always verify the specific weight of your model before assuming registration exemption.
Can Potensic drones film in 4K?
Potensic ATOM and Dreamer series advertise 4K recording, but the implementation differs from DJI 4K. Potensic uses electronic image stabilisation rather than mechanical gimbal stabilisation, which means the sensor crop and compression involved in EIS produces footage that is softer than DJI 4K at equivalent specifications. For casual viewing on a phone or small monitor, Potensic 4K looks acceptable. For display on a large monitor or TV at 4K resolution, the softness from EIS becomes apparent. For genuinely sharp, stable 4K footage, a drone with a mechanical 3-axis gimbal (DJI Mini 4K and above) is required.
Is Potensic better than Holy Stone or Snaptain?
Potensic has a slight edge over Holy Stone and Snaptain specifically in the sub-100g GPS drone category where the ATOM is unique. For GPS drones in the $100-$200 range, all three brands are competitive with each other, and the best choice at any specific price point depends on the current model available and its reviews rather than any consistent brand-level quality advantage. The more meaningful comparison at any price above $150 is between these budget brands collectively versus the DJI Mini 4K, where DJI delivers substantially better results despite the higher price.
The Bottom Line on Potensic Drones
Potensic occupies a genuine niche in the drone market: GPS flying capability at prices that DJI does not compete at. The ATOM at $79-$99 is the best GPS drone available for under $100, and that distinction is meaningful for buyers where DJI prices are genuinely out of reach.
For pilots who can stretch to $299, the DJI Mini 4K delivers a fundamentally better drone experience with its mechanical gimbal, better sensor, OcuSync transmission, and DJI Fly app quality. The $200 difference between a Potensic ATOM and a DJI Mini 4K buys a noticeable leap in every dimension that matters for aerial photography.
Potensic is a good brand at what it does. What it does is provide GPS drone capability at budget prices for pilots where DJI pricing is not accessible. If that describes your situation, Potensic is the right choice. If not, invest in DJI and start with a platform that will remain satisfying as your skills develop. Have questions about which budget drone is right for your situation? Leave them in the comments and I will do my best to help.
Potensic ATOM vs. DJI Neo: The Sub-$200 GPS Drone Comparison
The DJI Neo at $199 and the Potensic ATOM at $79-$99 are the two most interesting drones under $200 for pilots who want GPS stability. Here is how they compare across the dimensions that matter.
Price: Potensic ATOM $79-$99 vs. DJI Neo $199. The ATOM is approximately $100 less at typical street prices. Significant.
Weight: Both weigh 135g. Both exempt from FAA registration. Equal here.
Camera: DJI Neo wins clearly. The Neo 2 (2026) shoots 4K/60fps with a 2-axis gimbal. The ATOM uses EIS rather than a mechanical gimbal, producing noticeably less stable footage, especially in wind. If camera quality is important, DJI Neo is worth the $100 premium.
Transmission: DJI Neo uses OcuSync (O3) transmission providing 10km range and robust signal through interference. ATOM uses Wi-Fi based transmission with significantly shorter effective range and more interference sensitivity. In real-world use, the Neo maintains stable connection further and through more interference than the ATOM.
Obstacle avoidance: DJI Neo has forward obstacle avoidance. ATOM has no obstacle avoidance. For new pilots who might fly too close to obstacles while learning, this difference matters.
Flight time: DJI Neo provides 18 minutes per charge. ATOM provides approximately 31 minutes per charge. The ATOM has a significant flight time advantage.
App: DJI Fly app is polished, feature-rich, and actively maintained with regular updates. Potensic Drone app is functional but less refined. The app experience difference is noticeable in daily use.
Verdict: For pilots where $79 vs. $199 is a genuine budget constraint, the ATOM is the right choice and is a very good GPS drone for the money. For pilots where $199 is accessible, the DJI Neo delivers better camera quality, better transmission, obstacle avoidance, and the full DJI ecosystem support. The $100 premium for the Neo is justified by the camera and transmission quality difference.
Potensic Dreamer Pro: Stepping Up to Mid-Range
For pilots who want more than the ATOM delivers but are not ready for DJI Mini 4 Pro pricing, the Potensic Dreamer Pro represents the brand highest-capability consumer offering.
The Dreamer Pro features a 4K Sony sensor camera with a 3-axis mechanical gimbal — a meaningful upgrade over the EIS in the ATOM series. The mechanical gimbal delivers noticeably smoother footage and is Potensic primary competitive differentiator at this tier. 31-minute flight time and GPS stabilisation round out a capable mid-range package.
At approximately $300-$350, the Dreamer Pro competes directly with the DJI Mini 4K ($299). The comparison is closer than the ATOM vs. Mini 4K, but DJI still has meaningful advantages in transmission system quality, obstacle avoidance at comparable prices, and app refinement. The Dreamer Pro is the right choice specifically for pilots who want a mechanical gimbal at a price point slightly below DJI and are willing to accept the tradeoffs in transmission and software.
Real User Experiences with Potensic Drones
Amazon reviews for Potensic drones are generally positive at the $79-$129 tier, with consistent themes across thousands of customer experiences.
Pilots consistently praise the ATOM for its GPS stability at an unprecedentedly low price. The ability to hover in place without constant stick correction — the fundamental advantage of GPS over non-GPS drones — is highlighted repeatedly as the feature that justifies the purchase. First-time drone buyers frequently note surprise at how easy the GPS-equipped ATOM is to fly compared to budget non-GPS alternatives they tried previously.
Common criticisms focus on the limited transmission range (typically 100-300m in real-world conditions with Wi-Fi interference), the app needing improvement, and battery life being lower than advertised in windy conditions. These limitations are consistent with the price tier and are not surprises for buyers who research carefully. Buyers who set appropriate expectations for a $99 GPS drone are generally satisfied; buyers who expect DJI-equivalent experience for $99 are predictably disappointed.
Potensic customer support receives mixed reviews — better than some budget brands, less comprehensive than DJI. Most support issues reported relate to pairing problems and app connectivity, which customer support typically resolves via email within 2-3 days.
The Complete Budget Drone Comparison: Potensic, Snaptain, Holy Stone, DJI
To provide a complete picture for buyers comparing all options, here is how Potensic fits into the broader budget drone market landscape in 2026.
| Brand/Model | Price | GPS | Camera | Flight Time | Best For |
|---|---|---|---|---|---|
| Potensic ATOM | $79-99 | Yes | 4K EIS | 31 min | GPS under $100 |
| Snaptain SP350 | $35-45 | No | 720p | 10 min | Kids indoor |
| Holy Stone HS720E | $159 | Yes | 4K EIS | 26 min | Budget GPS outdoor |
| DJI Neo | $199 | Yes | 4K/60fps, gimbal | 18 min | Budget DJI quality |
| DJI Mini 4K | $299 | Yes | 4K/30fps, 3-axis gimbal | 34 min | Best camera value |
Potensic Future Models: What to Expect
Potensic releases new models annually, typically following a pattern of iterative improvements on their existing lineup rather than revolutionary new product categories. Based on their trajectory, 2026-2027 Potensic releases are likely to continue refining the ATOM sub-250g formula with improved cameras and transmission systems, and potentially introducing a more capable Dreamer Pro successor with specs that more directly challenge the DJI Mini 4K at competitive price points.
The critical challenge for Potensic — and all non-DJI consumer drone brands — is DJI continued dominance in miniaturised gimbal and transmission technology. The DJI Mini 4K at $299 sets a benchmark that budget brands struggle to match because DJI owns the intellectual property on many of the components that make it as good as it is. Potensic best path to competitive products is continued refinement at the sub-$150 tier where DJI does not currently compete directly with GPS offerings.
Potensic Accessories: What is Worth Buying
For Potensic ATOM and Dreamer series owners, these accessories provide meaningful value.
Extra batteries ($20-$30 each) are the highest-priority accessory. The ATOM 31-minute flight time is excellent for the price tier, but two batteries means double the session length without heading back to charge. Genuine Potensic batteries are available on Amazon. Third-party alternatives exist but quality varies.
A carrying case ($15-$25) protects the drone and controller during transport. Even the basic case significantly reduces the chance of transport damage compared to loose storage. The included packaging is not designed for repeated transport.
Landing pad ($15): grass, dirt, and gravel create debris risk on launch and landing. A landing pad provides a clean surface and a visible reference point. Universal landing pads work for any drone size.
Spare propellers ($8-$12 per set): Potensic propellers are inexpensive replacements that are worth having on hand. One crash can damage a propeller, and replacement takes under 5 minutes. Carry a spare set to every outdoor session.
Flying Your Potensic Drone for the Best Results
Getting the most from a budget GPS drone requires attention to a few key factors that make the difference between frustrating and rewarding sessions.
Always Wait for Full GPS Lock
Budget GPS drones are more sensitive to GPS signal quality than DJI drones. Always wait for the app to confirm 8+ satellite connections before takeoff. Launching with fewer satellites results in poor position hold, unreliable RTH, and increased drift in wind. This wait is typically 30-90 seconds and is non-negotiable for predictable flight behaviour.
Fly in Stable Weather Conditions
The Potensic ATOM and Dreamer series have less wind resistance than DJI equivalents at comparable weight. Fly in winds below 10-12 mph for best stability. Morning and evening flights in summer, and midday flights in winter, typically offer the calmest conditions. Check the wind speed at altitude (not just ground level) using a weather app before heading out.
Use Video Mode Sparingly in Poor Light
Budget drone cameras perform most noticeably worse than DJI in low-light conditions. The smaller sensors and EIS processing produce noisy, muddy footage at dawn, dusk, and on overcast days. Shoot photos in these conditions (still images are more forgiving of sensor limitations) and save video recording for bright, sunny conditions where budget cameras perform closer to their potential.
Post-Process Your Footage
Budget drone footage benefits significantly from basic post-processing. CapCut, Adobe Premiere Rush, and DaVinci Resolve all offer stabilisation effects that can smooth out residual EIS artefacts. Colour correction (lifting shadows, reducing highlights, adding slight saturation) makes budget drone footage look meaningfully more polished. The hardware limitations are real, but post-processing closes some of the gap between budget and premium drone output.
Potensic Community and Support Resources
Potensic maintains a customer support channel through Amazon and their website. Response times are typically 24-48 hours for non-urgent enquiries. Their YouTube channel provides basic setup tutorials for most models. The r/drones subreddit on Reddit has an active community of budget drone users who can answer questions about specific Potensic models from personal experience.
For troubleshooting, the most common issues with Potensic drones are documented in Amazon question and answer sections for specific models — a valuable resource of real-user experience that the manufacturer documentation often does not cover. Searching the model name plus the specific issue in Amazon questions frequently surfaces a community answer faster than contacting support directly.
Potensic Facebook page posts firmware updates and occasional promotional offers. Registering your drone on the Potensic website ensures you receive update notifications by email, which is worth doing to keep your drone firmware current for best performance and safety.
Upgrading From Potensic: When and What to Buy Next
If you started with a Potensic ATOM or Dreamer and are ready to upgrade, here is guidance on the natural next steps.
The most common upgrade path from a Potensic ATOM is to the DJI Mini 4K ($299) or DJI Neo ($199). The Mini 4K delivers the mechanical gimbal stability that most ATOM pilots cite as the key capability they want to upgrade to. The transmission range improvement from Wi-Fi to OcuSync is a meaningful practical benefit for outdoor flying. The overall flying experience and footage quality improvement is substantial enough that pilots consistently describe the Mini 4K upgrade as transformative.
From the Potensic Dreamer Pro, the natural upgrade is the DJI Mini 4 Pro ($759), which adds omnidirectional obstacle avoidance and a meaningfully better camera system on the same 249g sub-registration platform. The Dreamer Pro pilot who has mastered GPS flying and wants to advance to obstacle avoidance and D-Log M colour grading will find the Mini 4 Pro a substantial step forward.
The skills you develop on a Potensic drone — GPS flying, reading weather conditions, understanding airspace basics, developing spatial awareness — transfer completely to DJI platforms. The transition is primarily about getting familiar with a new app (DJI Fly vs. Potensic Drone) and adjusting to the smoother, more responsive flight characteristics of DJI hardware. Most pilots adapt within a single session.
15 Comments
Real reader questions and answers from the My Dear Drone community
Great drones the t25 are. Its perfect as a drone apart from literally 1 aspect…the battery life.
By the time ive finished syncing it with my phone i will have about 5 remaining minutes of battery life. This is a pathetic amount of flight time and im actually considering selling it for this very reason. Its alright for you guys who just test it and review it but for somebody who actually lives with it and wants to use it, its useless.
Really disappointed about this fact cant seem to find a bigger battery anywhere. Spoilt the whole experience of having a top drone for me personally.
Imagine having a brand new ferrari with every feature looks amazing from every angle but the fuel tank only holds a spoon full of fuel…thats how i feel.
If i had of know this before the purchase i would definitely not have bothered
Hi Eathan,
As you said, T-25 is an excellent drone but falls short in flight time as with other similarly priced drones. You can always buy spare batteries separately to extend your flight sessions. However, these batteries are expensive and may not still provide the number of minutes you are after. If your primary need is more flight time, consider getting any of the DJI drones as they provide 20-35 minutes of solid battery life depending on the model you choose.
The camera should project a picture on my phone as soon as the app connects. That is the problem; it won’t connect. Samsung s8 is supported and, as previously stated, works on another d88 drone just fine. How do you check to see if the camera is on when the M2 app doesn’t connect. It’s just a blank screen, and I have no visible information or settings. There is no other switch or connection means? Thanks for replying.
Hi Michael,
Thanks for sharing your honest comment. Sad to hear about your experience with the d88 drone. Unfortunately, we’re not associated with the manufacturer, thus not able to answer any technical queries. Potensic has common criticism for the lack of adequate customer support among users. We’re approving both your comments and hope someone from our community can help you out.
D88 drone will not connect to the recommended Potensic_m2 app. My friend has one, and it works fine. We have the same Samsung phones. I’ve written Potensic support several times now, and all they do is ask the same questions I’ve answered in the previous emails. Why can’t you answer why this unit won’t connect to my phone, so I have information and a picture? Will you please replace it with a drone that works? Do you have another app that will work and connect to my phone? It is very frustrating, and I hate to give a bad review when it may be something simple. Please get back to me with some useful information. Thank you, Mike W.
I cannot get the camera to detect my Android phone. It takes off and flies fine, but the camera does not connect.
Hi Jim,
Check whether you correctly installed the POTENSIC-G app from the Play Store. And see if the app supports your specific phone model. Also, double-check if the camera is turned on and if still unable to connect, reach out to their customer support.
Potensic is another Chinese scam; on their website, they don’t even have any reference on their company; in other words, if you have any problem, you have to face with a non-existent/unknown company.
Most reviews are fake because they offer Amazon vouchers in a change of good reviews on Amazon.
Dear Gabriel,
Thanks for sharing your experience with the company. The lack of company information/reference is true, but we did cover some points in our Drone Companies & Brands List for the Potensic brand. The voucher thing is becoming a common practice among newer drone vendors. From our view, it’s okay to offer vouchers as long as it doesn’t explicitly ask you to leave a 5-star rating or positive-only review.
Hi, I just unboxed my new dreamer 4k drone yesterday, and the battery or charger, not sure which it is, has no power. This drone has never powered on since I unboxed it yesterday.
Hi Spencer,
Make sure the batteries are fully charged before taking it for a spin. Also, ensure the charger is not defective and working as intended. You may buy the Potensic Dreamer 4K Drone Battery separately if you want uninterrupted flight sessions.
Easy drones to fly, yet customer service is a joke. Only after a few hours of flight, it’s starting to drop/motors stopping in flight.
I applied for the extra 2-year warranty in case of issues arises. Potensic sends me a video and tells me to fix it myself. What’s the sense of a warranty if they don’t honor it.
Hi Rick, as you said, customer service has been a common problem with Potensic despite easy to fly drones. We hope they put more attention in this department in the near future.
I would question buying a Potensic drone.
My sister-in-law won a Potensic T-35 in a function at work. She gave it to me for a present, and then after flying only 4 times (less than 30 minutes), the drone will not take off after you get the lights to go.
As soon as you hit the take-off button, the white and blue light combination turns to red blinking. Contacted Potensic, and they gave me a few ideas that didn’t resolve the issue. Since we have no record of a purchase, they will no longer help me.
Terrible customer service!
Hey Jay, sorry to hear about your unfortunate experience with their customer service. If you had a purchase proof or letter from the company that gifted it, maybe they could have responded much better, like replace the unit or fix the drone. We hope someone from our community may help you out.